| | | | Return Policy | | Return Policy
Satisfaction Guaranteed or your money back!
We stand behind our products 100%. If you are not pleased with your purchase from CellularAccessory.biz for any reason, simply ship it back to us within 15 days of receipt for a full refund of your purchase price. (This policy does not apply to ALL Bluetooth headsets).
The original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.
Exceptions: We DO NOT offer exchange or refund on ALL BLUETOOTH Headsets. If the original Bluetooth is defective, you may exchange the item for replacement by returning it to us.
Due to Abuse we reserve the right to charge up to a 15% restocking fee on all returns. CellularAccessory.biz will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit.
WE MAKE ABSOLUTELY NO CLAIMS OR GUARANTEES OF COMPATIBILITY BETWEEN DEVICES FOR ANY PRODUCTS WE SELL. The customer is solely responsible for ensuring product compatibility of any product they purchase. If a product is not compatible it is not our fault and we are not responsible.
Return Instructions:
Please send the product back to us, via a trackable shipping method, to the following address:
CellularAccessory.biz
Return Department RMA#(your order number)
7625 Hayvenhurst Ave #31
Van Nuys, CA 91406
Please include the following information for us to process your return:
1. Copy of the original invoice, circle the product returning.
2. Reason for the return.
3. If the product is defective, please describe briefly the problem of the product. Please also include your Phone Model (if apply) for us to determine the problem.
4. If exchanging for other product, please indicate what other product you like in exchange.
5. Address to ship back the product to.
6. Your current email address and phone number.
Please be advised that you can expect a replacement or refund within 7 to 14 business days of our receiving your return.
Damaged or Defective Merchandise
If you believe a product was shipped in error from CellularAccessory.biz, turns out to be defective, or was damaged in transit, contact us at accessoryone@gmail.com.
Still Have Questions? Contact Customer Service
For questions regarding products, order delivery, or returns, please contact CellularAccessory.biz Customer Service:
Contact this seller Phone: 800-234-8774, turns out to be defective, or was damaged in transit, contact us at accessoryone@gmail.com. |
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